FAQ

Q: Is your website up and running? A: Yes, we have a dedicated support email.

Q: Where do you ship to? A: We ship worldwide! Most orders are delivered to the United States within 5-10 business days.

Q: How do I track my order? A: Once your order ships you'll receive a tracking number via email. You can also track your order at trinitydeals.com/apps/tracking.

Q: How long does shipping take? A: Standard shipping takes 5-10 business days. Processing time is 1-3 business days before your order ships.

Q: What is your return policy? A: We accept returns within 30 days of delivery. Item must be unused and in original condition. Contact us at teams@trinitydeals.com to start a return.

Q: What payment methods do you accept? A: We accept all major credit cards, PayPal, and Shop Pay.

Q: I received the wrong item or my item arrived damaged. What do I do? A: We're sorry about that! Email us at teams@trinitydeals.com with your order number and a photo and we'll make it right immediately.

Q: How do I contact support? A: Email us at teams@trinitydeals.com and we'll respond within 24-48 hours.